Réinitialiser le mot de passe
Si vous avez oublié votre mot de passe, vous pouvez saisir votre nom d'utilisateur ou votre adresse e-mail ci-dessous. Un e-mail vous sera ensuite envoyé avec un lien pour choisir un nouveau mot de passe.
Annuler
Lien de réinitialisation envoyé
Si l'e-mail est enregistré sur notre site, vous recevrez un e-mail avec des instructions pour réinitialiser votre mot de passe. Lien de réinitialisation du mot de passe envoyé à:
Vérifiez votre email et saisissez le code de confirmation :
Vous ne trouvez pas le courrier ?
  • Renvoyer le lien de confirmation
  • Recommencer
Fermer
Si vous avez des questions, veuillez contacter le Service Client

hot list and friends  

bluelad24 62H
34 messages
11/4/2016 5h57
hot list and friends


Been away from this site for a while,decided not to renew my membership because basically no one in my local area wanted to meet,so now only a standard member, however, if I try to add anyone to my hot list I get a message saying, I'm over my 200 limit and to delete some.....but when I go into my hot list, it shows that there is no one there !!??!! Confused !
Also all my friends have disappeared .... is there some thing wrong with the site, or have I got it wrong ??

sasha3676 66F  
114 messages
11/4/2016 6h09

It sounds to me like there might be a glitch or bug.Your best bet is to call customer service and speak to someone I've called a number of times They are available 24/7 and always answer and have been very helpful.Good luck


bluelad24 replies on 11/4/2016 8h40:
Thank you Sasha.

bisarahsmiles 34F
282 messages
11/4/2016 6h40

Someone from the UK isn't, one would assume, going to call the US to speak to their version of 'customer service'.

Use the help link and if they're of no use - which is the norm - then post on the Site Support Blog and they'll be able to advise.


bluelad24 replies on 11/4/2016 8h41:
Many thanks Sarah, I'll give that a go and see if I can get it sorted.

bluelad24 62H
81 messages
11/7/2016 16h12

Many thanks for your help. This site has so many glitches its unbelievable, I can log in and all is ok, and then minutes later have no friends or hot list, no preferences, then today I cant see any one on cam, nothing shows up.
Sometimes I can start 3 chat messages per day, now I cant chat at all unless I pay a point.
No wonder so many refuse to pay to use the site now.


Devenez un membre pour ajouter vos commentaires sur ce blog